Category: Crib

  • Indiaplaza Sucks!

    This is a copy of the email I sent to Indiaplaza today.

    Hi Narinder & Shazia & Anthony,

    Your customer service just blows me away!!

    Thanks for the brilliant work. You guys haven’t obviously delivered the book till today. That after you guys called me on Monday and assured me that the book would be with me on Wednesday!!

    And I was unceremoniously put on hold for 20 minutes when I called up today (again – I have spent more than Rs. 50 on calls to your clueless helpdesk so far).

    I think, and correct me if I am worng, that you guys have no clue of how online shopping works. The sensible thing to do was to ship me another copy (Wow! See – this ain’t rocket science), while you checked what happened to the original.

    Here is what I want – and I hope you guys understand – so I have put it in simple steps:
    1. Cancel the (damn) order. I have bought the book.
    2. Refund me my money – that seems to be the fair thing to do.
    3. Pay me the interest on the my money – I would like it, even if it is in paise. You can decide the interest rates.
    4. You know what – I will not ask you to refund my money I spent on calling you, and since this is not America, I can not sue you for mental anguish. Actually – I can not sue you for anything – I am sure you have imdemnified yourself against it by your T&C. And really I don’t care. If you want, give me my money back, else you can go have a pizza for the same amount.
    5. Grow up and learn how to do business!!!

    Best regards,

  • It’s like deja vu..

    Some people never learn. Wait I am talking about myself.

    After the pathetic experience I had with Indiaplaza the last time around, I had virtually decided that I would not be using them for buying books. But then I forgot the lesson learnt, and ordered Montauk’s “How to Get Into the Top MBA Programs” – apparently a must read for all MBA applicants. Anyways, that was almost 10 days back I have still not received the book.

    Though the fault this time lies with the courier service, their customer help desk remains clueless as ever. Here is the response I got from them after complaining mid last week.

    I apologize for delay in delivery of the ordered book ‘How To Get In To Top Mba Programs’ placed under order ###. I request you to provide us more 2-3 working days so that we will check with the courier and deliver the book to you. We will try not to commit this mistake in your future orders.

    Try not to?? Are you guys fricking kidding me??

  • Tendulkar gone…

    … declared out (wrongly according to Cricinfo) by the umpires, yet again. I think they can add another statistic to his career. Done by the umpires that is!

  • Shit!

    Sachin has again missed the 42nd ton! The sixth time this year. What is he waiting for??

    Or maybe he is just not interested in centuries any more. But still, I am disappointed!

  • Tip of the day..

    .. comes from the Jabberwock.

    you’re only married to each other, you haven’t magically become interchangeable organisms, ….. not sharing cellphones or email passwords is another of the tips for a successful marriage

    Other tips for a successful marriage here.